1. Privacy Policy Overview

EcomViz values your privacy protection. This privacy policy describes how we collect, use, store, and protect your personal information, as well as your rights regarding this information.

2. Data Collection Scope

The personal information we collect includes:

• Personal identification information: name, email address, phone number, etc.
• Account information: username, password (encrypted storage), login history
• Usage data: IP address, browser type, access time, visited pages
• Product information: uploaded product images, product descriptions, AI analysis results
• Payment information: payment information processed through third-party payment platforms (such as Stripe)

3. Data Usage Methods

We use your personal information to:

• Provide and maintain our services
• Process your orders and payments
• Send service-related notifications and updates
• Respond to your inquiries and requests
• Improve our services and user experience
• Conduct data analysis and market research
• Prevent fraud and protect account security

4. Data Storage and Protection

We take the following measures to protect your personal information:

• Use encryption technology to protect sensitive data
• Limit access rights to personal information
• Conduct regular security audits and assessments
• Use secure servers and storage facilities
• Develop data breach response plans

We will retain your personal information for the necessary period to meet legal requirements and business needs.

5. Data Sharing Policy

We do not sell or rent your personal information to third parties. We may share your personal information in the following cases:

• Obtain your explicit consent
• Comply with legal and regulatory requirements
• Protect our rights, property, or safety
• Share with our service providers who must comply with confidentiality obligations
• In the event of a business merger, acquisition, or asset sale

6. Cookie Usage

We use cookies and similar technologies to:

• Identify your browser and device
• Remember your login status
• Store your language preferences
• Analyze website traffic and usage
• Provide personalized content and advertisements

You can refuse or delete cookies through browser settings, but this may affect your experience using our services.

7. User Rights

Under applicable laws, you may have the right to:

• Access and obtain your personal information
• Correct inaccurate personal information
• Delete your personal information
• Restrict the processing of personal information
• Data portability (obtain structured, machine-readable personal information)
• Object to certain data processing activities

If you wish to exercise these rights, please contact us through the Contact Us page.

8. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We recommend that you review the privacy policies of these third-party websites.

9. Privacy Policy Changes

We may update this privacy policy from time to time. Any changes will be posted on our website and will take effect from the date of posting. Continuing to use the services constitutes your acceptance of the revised privacy policy.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us through the Contact Us page.

Last updated: January 31, 2026