Terms of Service
1. Acceptance of Terms
Welcome to EcomViz services. By accessing or using our website, applications, or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
EcomViz is an AI platform focused on cross-border e-commerce visual compliance and conversion, providing international product image AI generation, product management, social media sharing, and other services. We reserve the right to modify, suspend, or terminate services at any time without prior notice.
3. User Accounts
Using certain services may require you to create an account. You are responsible for maintaining the security of your account and all activities under your account. If you discover any unauthorized account use, you should notify us immediately.
4. User Conduct Guidelines
When using our services, you agree to:
- Comply with all applicable laws and regulations
- Not upload or share illegal, infringing, obscene, violent, or other inappropriate content
- Not interfere with or disrupt the normal operation of services
- Not attempt unauthorized access to others' accounts or systems
- Not use services for any commercial promotion activities unless explicitly permitted by us
5. Intellectual Property Protection
Content is generated by AI based on user-provided materials (including but not limited to images), so the generated content may include trademarks, logos, software, and other intellectual property from the original materials. When using or publishing AI-generated content, users must first independently determine that they have legal copyright for that content. We only provide AI integration technical services and do not assume any responsibility for the copyright legality of users' use of AI-generated content.
6. Membership Subscription Terms
6.1 Trial Policy
To help you better understand our services, the system provides a certain period of free trial experience. During the trial period, you can fully experience all system functions. After the trial period ends, if you wish to continue using the services, please subscribe to a paid plan that suits you.
6.2 Payment and Refund Policy
- After users confirm subscription and complete payment, the system will immediately activate the corresponding services
- We recommend that you fully utilize our free trial period before payment to ensure the services meet your needs. To ensure service stability and sustainability, all paid subscription fees are non-refundable once paid, regardless of usage duration or experience
- Users can cancel automatic renewal for the next period at any time in account settings. After cancellation, the current service period is not affected, and services will automatically terminate after expiration
6.3 Content Generation Statement
- All image content provided by this system is generated by advanced artificial intelligence (AI) algorithms, designed to provide high-quality visual materials that comply with cross-border e-commerce platform specifications
- Once AI-generated image content is completed, no cancellation, modification, or regeneration services are provided. This is because the AI generation process consumes significant computing resources and the generation results are random, making it impossible to guarantee identical output
- Due to the characteristics of AI generation technology, image effects may differ from your expectations due to various factors such as input parameter settings, inherent algorithm limitations, and training data differences. This does not constitute a reason for refund. We recommend that you carefully adjust parameters before generation to obtain results that best meet your needs
- We will continuously optimize AI algorithms and generation models to improve the quality and accuracy of generated content, providing you with a better service experience
6.4 Service Termination Terms
Users can terminate services at any time through account settings. After service termination, users will lose access to all paid functions of the system, but already generated content still belongs to the user.
7. Disclaimer
Our services are provided "as is" without any form of warranty. We do not guarantee the accuracy, reliability, completeness, or timeliness of services. To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages.
This system does not guarantee that AI-generated content fully meets user expectations. Users should fully understand the characteristics and limitations of AI generation technology before subscribing.
8. Terms Changes
We may update these Terms of Service from time to time. Any changes will be posted on our website and take effect from the date of posting. Continued use of services indicates your acceptance of the modified terms.
9. Termination
We reserve the right to terminate or suspend your access to services at any time without prior notice if we believe you have violated these Terms of Service or applicable laws and regulations.
10. Governing Law
These Terms of Service are governed by the laws of the People's Republic of China, without regard to its conflict of laws provisions. Any disputes related to these terms shall be submitted to the competent court for resolution.
11. Contact Us
If you have any questions about these Terms of Service, please contact us through the Contact Us page.
Last updated: February 2, 2026